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Ezoic Services

Ezoic Services
This website uses the services of Ezoic Inc. (“Ezoic”), including to manage third-party interest-based advertising. Ezoic may employ a variety of technologies on this website, including tools to serve content, display advertisements and enable advertising to visitors of this website, which may utilize first and third-party cookies.
A cookie is a small text file sent to your device by a web server that enables the website to remember information about your browsing activity. First-party cookies are created by the site you are visiting, while third-party cookies are set by domains other than the one you're visiting. Ezoic and our partners may place third-party cookies, tags, beacons, pixels, and similar technologies to monitor interactions with advertisements and optimize ad targeting. Please note that disabling cookies may limit access to certain content and features on the website, and rejecting cookies does not eliminate advertisements but will result in non-personalized advertising. You can find more information about cookies and how to manage them here.
The following information may be collected, used, and stored in a cookie when serving personalized ads:

  • IP address
  • Operating system type and version
  • Device type
  • Language preferences
  • Web browser type
  • Email (in a hashed or encrypted form)
Ezoic and its partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Ezoic’s partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
You can view Ezoic’s privacy policy here, or for additional information about Ezoic’s advertising and other partners, you can view Ezoic’s advertising partners here.

Privacy Policy

This Privacy Policy was last updated on 04 November 2020.

We take your privacy very seriously and are committed to being transparent with how we use your information. This website (www.relayhero.com), mobile application and any of our services and sites directing you to this Privacy Policy are controlled by relayhero.com (collectively “we” or “us”). This Privacy Policy also incorporates the terms contained in the Terms of Use http://www.relayhero.com/terms-of-use; and Cookies Policy http://www.relayhero.com.com/cookie-policy

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The notice to you and choices we offer, including how to access and update information.

By using our website, mobile application and services you consent to our collection and use of your personal data described in this Privacy Policy. If you have any questions about this Privacy Policy or would like to know more about what information we collect and store, please contact us at: info@relayhero.com

 

Information we collect

We collect information to provide better services to our users and improve our business.

We collect information in two ways:

  • Information you give us or information provided through a social network. For example, some of our services require you to sign up for an account, provide information for a contest or award, or link an account through a social network. Examples of the information we collect may include email, name or phone number.We work with social networks including, but not limited to Facebook, Twitter, Google Plus, and LinkedIn. We have access to information you directly provide and information through those social networking services based on your privacy settings on those networks.
  • Information we get from your use of our services. We may collect usage information when you visit different parts of our site or use our applications. We may also automatically collect certain technical information such as device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the site).

How we use information we collect

We use the information we collect from all of our services and from third parties to provide, maintain, protect and improve our services, to develop new services and offerings and to protect us and our users. We may also use this aggregated and demographic information to offer you tailored content like giving you more relevant search results and ads.

When you contact us, we may keep a record of your communication as well as the other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Please keep in mind that comments sections, forums, and other similar areas of our services are public. Any information posted in those areas is viewable and usable by anyone that has access.

We will contact you to ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Tracking Technologies

Cookies

Technologies such as: cookies, beacons, tags and scripts are used by relayhero.com and our advertising / marketing partners, affiliates, or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. geographic location) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

The use of cookies on our website is governed by our Cookie Policy http://www.relayhero.com/cookie-policy

Behavioral Targeting/Re-Targeting

We and our service providers may use advertising cookies to deliver ads that we believe are more relevant to you and your interests. For example, we may use targeting or advertising cookies to customize the advertising and content you receive on our Site, to limit the number of times you see the same ad on our Site and to help measure the effectiveness of our advertising campaigns. These cookies remember what you have looked at on the Site and other sites, and may be combined with other information acquired from third parties, and we may share this information with other organizations, such as advertisers.

Please visit the links below to opt-out of cookies from over 50+ major third party behavioral advertising providers:

– Network Advertising Initiative: http://www.networkadvertising.org/choices/

– European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/

– http://www.youronlinechoices.com/uk/your-ad-choices

– Digital Advertising Alliance: http://www.aboutads.info/choices/

Local Storage – HTML5/Flash Cookies

We may use Local Storage Objects (LSOs) such as HTML5 or Flash to store user preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity may also use LSOs such as HTML 5 or Flash to collect and store information.

To manage Flash LSOs please click here:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Log information

When you use our services or view content provided by us, we may automatically collect and store certain information in server logs. This information may include:

      • Details of how you used our service, such as your navigation paths and search queries.
      • Mobile related information if you access our website using your mobile device.
      • Internet protocol address.
      • Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
      • Cookies that may uniquely identify your browser, mobile device, or your account.
      • Browser type, operating system, and other technical information.

We may combine this automatically collected log information with other information we collect about you. We do this to improve marketing, analytics, and the products and services we offer you.

MOBILE ANALYTICS

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.

Push Notifications
We send you push notifications from time-to-time in order to update you about any content, events or promotions that may interest you. If you no longer wish to receive these types of communications, you may turn them off at the app or OS level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user/device identification information.

Geo-Locations

We collect your location based information for the purpose of locating a place that you may be searching for in your area.
If you no longer wish to allow us to track your geo-location information in the Mobile App you may turn this off at the device level.

 

Information we share

We do not share personal information with companies, outside organizations and individuals unless one of the following circumstances apply:

    • With your consent. We will share personal information with companies, outside organizations or individuals if we have your consent to do so. By continuing to use our website and providing personal information through our website, you consent to us sharing your personal information with third parties for the purposes specified in this Privacy Policy. We may also seek your additional consent for purposes subsequently notified to you.
    • For external processing. We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
      These companies are authorized to use your personal information only as necessary to provide these services to us.
    • For legal reasons. We will share personal information with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
    • In case of a sale or asset transfer. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including personal information collected from you through your use of our services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on our website.
    • In anonymous form for business purposes. We may share anonymous, non-personally identifiable information publicly and with our partners such as businesses which we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.

Please note that third party recipients of your personal information may be located in United States of America.

Frames

Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you may be providing your personal information to these third parties and not to relayhero.com

Comments Section / Forum

Our website offers publicly accessible comments section or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our comments section or community forum, contact us at info@relayhero.com
In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Links to 3rd Party Sites

Our website includes links to other websites whose privacy practices may differ from those of relayhero.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Social Media Widgets

Our website includes social media features, such as the Facebook Like button and Widgets, such as the Share this button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policies of the companies providing them.

Single Sign-On

You can log in to our site using such sign-in services such as but not limited to: Facebook , Google, Linkedin, and Twitter. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate your profile.

Services like Facebook Connect give you the option to post information about what you are reading on this Web site to your profile page to share with others within your network.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold however no website is entirely secure. You should protect the account information in your possession as well.

Third-Party Sites

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on this site. We also do not control the privacy policies and your privacy settings on third-party sites, including social networks.

You should be aware that when you leave our website, whether via a link on our website or otherwise, and enter a third party website, you do so subject to that website’s terms and conditions and privacy policy. We strongly advise you to read the terms and conditions and privacy policies of these third party websites. We will not be held responsible for the practices or the content of such other websites or services and we exclude all liability for any loss or damage suffered by you as a result of your use of the links on our website and/or your access of third party websites.

Children Under 13

Our website is not directed toward children under 13 and we will not knowingly collect information for any child under the age of 13. If you are the parent of a child under the age of 13 and have a concern regarding your child’s information on our website, please contact us at info@relayhero.com.

Our Services are Located in United States of America

Our website and associated services are hosted in United States of America. If you are outside of United States of America, your information will be processed and stored in United States of America and by using our website or providing us with personal information, you consent to such processing and storage.

Enforcement and Dispute Resolution

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints at info@relayhero.com, we will contact the person who made the complaint to follow up.

Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.